Talk to someone who has read your menu.
No ticket queue, no chatbot, no discovery call before anyone will answer a straight question.
Thinking about signing up
Questions about whether Provn fits your kitchen, your menu structure or your delivery setup. A real answer, usually the same day.
team@provn.appAlready running on Provn
Something broken mid-service, a payout question, or a change you cannot make from the dashboard. Say your restaurant name in the first line.
support@provn.appPress or partnerships
Writing about independent restaurant software, or building something that should talk to Provn.
team@provn.appYou probably want the restaurant, not us.
Provn is the software a restaurant uses to take its own orders. We cannot change, refund or chase an order on their behalf — but the restaurant can, immediately.
What to include when you write
- Your restaurant name and storefront address
- What you expected to happen, and what happened instead
- The order number, if it is about one order
- A screenshot if anything looked wrong on screen
Anything mid-service gets looked at first. Say so in the subject line and it will jump the queue.
Email supportOr just try it.
Most questions answer themselves once you have a storefront in front of you. It is free to build one.